Support

Something broken, confusing, or missing? Get in touch — a real person reads every message.

Email us support@feedkiwi.com Best for bugs, billing questions and anything account-specific. We reply as quickly as we can. Join the Discord discord.gg/pCEcpZgVua Best for feature requests, feedback and talking to other people using FeedKiwi.

Common questions

How do I cancel my subscription?
Subscriptions bought on iPhone or iPad are billed by Apple, so they are cancelled through your Apple Account: open Settings, tap your name, tap Subscriptions, select FeedKiwi, then tap Cancel Subscription. You keep access until the end of the current paid period. We cannot cancel an App Store subscription on your behalf, and refunds for App Store purchases are handled by Apple.
I paid but Pro is not showing up.
Open Settings inside the app, go to your subscription, and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy. If it still does not appear, email us and include the Apple Account email you purchased with.
How do I delete my account?
In the app, open Settings and scroll to Delete Account. This permanently removes your account and its data. Deleting your account does not cancel an active App Store subscription — cancel that separately in your Apple Account settings.
A source is not updating.
Check the source in your Sources list first: paused sources stop fetching. If it is active and still quiet, send us the source URL and we will look at the feed directly.

Legal

Read our Privacy Policy, Terms of Use and Cookie Policy. Apps purchased through the App Store are also covered by Apple's Licensed Application End User License Agreement.